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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Fuller

August 25, 2026

5  out of  5
rating by Lisa Fuller
"Michelle was super helpful with getting me my policies and helping me through everything... super excited to be part of the state farm family !!!"
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kristin hatfield

August 18, 2026

5  out of  5
rating by kristin hatfield
"They are very supportive and easy to work with. I get regular updates on my insurance and any changes. Using the app and car system my insurance has gone down."
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Shawn Stetler

August 14, 2026

5  out of  5
rating by Shawn Stetler
"Extremely friendly and attentive. Work quick and answered all my questions and concerns. Very easy to deal with."
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Patty

August 14, 2026

5  out of  5
rating by Patty
"First Melanie and all her agents are great to work with. I have had State Farm Car Insurance since the 1980’s and have been with Melanie in Monticello since 2001. Through all these years and many cars Melanie and any of the other agents have always been very kind, respectful and extremely helpful and patient no matter what is going on with me.
Recently Alyce and Katie have been helping me with two different things for which I am very grateful. I just found out today that Alyce has retired. Alyce if you read this you will be greatly missed.
Patty Janssen"
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Kim Bunting

August 13, 2026

5  out of  5
rating by Kim Bunting
"They were more than helpful in getting everything settled. The personnel are warm , friendly and eager to help. I would definitely recommend them."
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AJ Greathouse

August 7, 2026

5  out of  5
rating by AJ Greathouse
"Needed to add a vehicle on my auto insurance policy. The staff was kind and willing to help and had everything done in a matter of minutes."
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Larry Moser

August 6, 2026

5  out of  5
rating by Larry Moser
"Great girls to work with always very helpful!"
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Arturo

August 6, 2026

5  out of  5
rating by Arturo
"Great place to have my insurance,friendly service"
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brenda angeles

August 6, 2026

5  out of  5
rating by brenda angeles
"Great place and really friendly people.They always answer my questions."
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Mechelle Corwin

August 5, 2026

5  out of  5
rating by Mechelle Corwin
"I'm big on customer service and this agency nailed it. They were able to take my call (no leaving a voicemail then hoping I get a call back) and address 95% of what I needed right then and there. The remainder was a little more complex and they had that resolved very quickly. I was also able to get a commercial vehicle insurance quote within a day and didn't have to chase anyone down for it like I had to do with a previous State Farm agent. Kind, courteous, knowledgeable and prompt. They hit it out of the park for me!"
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Tina Emerick

August 5, 2026

5  out of  5
rating by Tina Emerick
"Melanie Green and her staff at State Farm have always been professional and very helpful. I appreciate all the work they do."
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Jessica Weller

August 4, 2026

5  out of  5
rating by Jessica Weller
"Stopped by Melanie Green State Farm office today for an errand. I would just like to thank Melanie, and also comment on how professional and kind her office peeps were. 😀 💁🏼‍♀️✍🏼"
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Andrew Segal

August 4, 2026

5  out of  5
rating by Andrew Segal
"Very professional but friendly. They have always taken good care of all are needs and very quickly. Very good rates."
We responded:
"Thank you for the 5 STAR review!"
Profile photo of Deb Waymire

Deb Waymire

August 4, 2026

5  out of  5
rating by Deb Waymire
"I had a different insurance company for 40 years and decided to change so that I could work with a local agent. So happy that I did! The local team with State Farm has been very helpful, courteous, and professional. Sadly, I had a tree fall on my property less than two months as a new customer. This team answered all my questions, personally came out to view the damage, and helped to get the adjuster here as quickly as possible. I so appreciate their service!"
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mike topp

August 3, 2026

5  out of  5
rating by mike topp
"Everyone is very nice and willing to help. They make things easy to navigate through, and always answer my questions."
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Cindy Allen

August 3, 2026

5  out of  5
rating by Cindy Allen
"We had a fantastic experience at State Farm thanks to Melanie. She is incredibly knowledgeable and went above and beyond to find us a great rate on our auto insurance. Excellent customer service and amazing savings!"
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Rob Kurdelak

July 31, 2026

5  out of  5
rating by Rob Kurdelak
"Michelle, Alice, and Melanie’s service are superb! I greatly appreciate their professionalism and ability to get things done!"
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J.R. Ferguson

July 22, 2026

5  out of  5
rating by J.R. Ferguson
"Very kind and helpful. I needed my new debit card added and they helped me get it added and setup for autopay in minutes."
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Christel Browning

July 20, 2026

5  out of  5
rating by Christel Browning
"Melanie Green State Farm has been my go to insurance company for years. They are always so helpful with anything I need. I had to make my first claim ever last fall after hitting a deer and they walked me through each step. Today I called needed to add new car to policy and within minutes it was done and I had the paperwork for the bank and dealership."
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Kristen Scott

July 17, 2026

5  out of  5
rating by Kristen Scott
"Made the switch to State Farm! Great experience, Melanie was super fast with the quotes! Michelle followed up and quickly made a few changes, helped get set up and explained everything in detail! Katie was super quick to get our lender the declaration page, over wonderful experience. Thanks ladies!!"
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ben hutton

July 16, 2026

4  out of  5
rating by ben hutton
"Great friendly atmosphere and great explanation of coverage that we got for our daughter. Thanks again"
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Sharlene Arrigo

July 15, 2026

5  out of  5
rating by Sharlene Arrigo
"I had a great experience when I was dealing with a stressful situation, I got all of my concerns addressed, in a helpful, friendly manner! Highly recommend!!"
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Rosanna Reynolds

July 14, 2026

5  out of  5
rating by Rosanna Reynolds
"VERY FRIENDLY STAFF. They make you feel welcome. They have definitely helped me out in situations."
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Linday Spear

July 13, 2026

5  out of  5
rating by Linday Spear
"I have used Melanie Green State Farm for years! They're always nice and on top of things! Grateful for such a wonderful insurance company! 10 out of 10 recommend!"
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Scottie Unger

July 13, 2026

5  out of  5
rating by Scottie Unger
"Always so helpful"